Facilitating the process of identifying key organizational skills that an organization needs to meet its mandate.
Undertaking skills audits in relation to these identified organizational needs to identify immediate, medium term and long term skills gaps in the organization.
Defining skills development strategies to address skills needs in the immediate, medium and long term.
Courseware development.
In-house and virtual training.
Overseeing support and quality assure the implementation of skills development interventions to meet the immediate skills development needs of an organization.
Monitoring and evaluate skill development in the organization relative to these needs.
Developing an annual review, ensuring its endorsement in the organization.
Business benefits of skills development
A positive point of difference for customers looking new partners/suppliers
Increased productivity, better work safety practices and efficiency
Better levels of customer service (and satisfaction)
An engaged and motivated workforce enjoying greater job satisfaction, higher motivation and morale
Improved risk management in potentially highly litigious areas such as sexual harassment and diversity
Employee loyalty (they see that you value them enough to invest in them)
Reduced absenteeism and employee turnover
Reduced recruitment costs
Better recruitment and staffing policies
The ability to sell or license your knowledge to others
